Trust Center

Enterprise-grade trust & transparency

Everything your security team needs to vet Loopion — architecture, compliance, AI practices, and subprocessor transparency — in one place.

AES-256

Encryption at rest

TLS 1.3

Encryption in transit

EU

Data residency

Zero

Customer data used for training

Four pillars of trust

Loopion's trust framework covers security, privacy, AI ethics, and vendor transparency.

Security Architecture

End-to-end encryption, SOC 2 practices, Azure infrastructure, and zero-trust design.

  • TLS 1.3 in transit, AES-256 at rest
  • Azure-hosted capture workers
  • Supabase Postgres with RLS
  • Zero training on customer data
  • Automatic audio deletion post-processing
  • Environment isolation (staging/production)
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Privacy & GDPR

Full GDPR compliance with data subject rights, lawful basis documentation, and EU hosting.

  • EU data residency (eu-north-1)
  • Data subject access & deletion requests
  • Lawful basis: legitimate interest + consent
  • Data minimisation by design
  • 72-hour breach notification
  • Data Protection Impact Assessment
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Responsible AI

Transparent AI usage with human oversight, no model training on customer data, and audit trails.

  • No customer data used for model training
  • Human-reviewable AI outputs
  • Multi-provider architecture (OpenAI, Anthropic)
  • Configurable AI settings per workspace
  • Prompt transparency & audit logging
  • Bias monitoring in action extraction
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Subprocessors

Full transparency on every third-party that touches your data, with advance notice of changes.

  • 7 vetted subprocessors
  • 30-day advance notice of changes
  • DPA in place with all processors
  • Regular security assessment reviews
  • Contractual data protection obligations
  • Right to object to new subprocessors
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Need a security review?

We're happy to complete your security questionnaire, provide our SOC 2 report, or schedule a call with our security team.